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Status Functionality already exists
Workspace API Connect
Created by Guest
Created on Nov 13, 2019

RELATED IDEAS

GDPR breach - requirement to reduce the manual effort required to manage subscriptions

See this idea on ideas.ibm.com

When a subscriber signs up to the developer portal there is no option to to send automated service / customer notification to that customer.

Therefore, we have a manual process where they extract the relevant customer email addresses from the Developer portal, manually paste these email addresses into the 'Bcc' field of an email and then send the notification - this is a very manual process, open to error.

Therefore, we are looking for the documented business requirements below to address this.

Current process
- Open a new email and draft the service/customer notification.
- Extract the relevant customer email addresses' from the Developer Portal.
- Manually paste these email addresses into the ‘Bcc' field of the email.
- Check and send the email.

Idea priority High
RFE ID 138110
RFE URL
RFE Product IBM API Connect
  • Admin
    Newton Piccone
    Reply
    |     Sep 21, 2021

    The latest version of API Connect includes an email wizard that allows for this functionality.

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