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Status Future consideration
Workspace API Connect
Created by Guest
Created on Feb 20, 2020

RELATED IDEAS

Dashboard with registered users information in API Connect

Occasionally we have to reset our APIC Developer Portals.

The Team follow IBM’s advice regarding how to reset the Portals - it is just a way of resetting the Portal to the vanilla version. This is achieved without impacting Portal user accounts (set up in a separate Local User Registry) or existing API Subscriptions.

We discovered an issue which is that when a developer Portal is reset, we lose visibility of the Portal User’s details and their history (i.e. how long they have had a Portal Account).

The Portal user’s details are not carried through from the Local User Registry. Rather, they are recreated in the Portal Registry when the user next logs into the Portal.

IBM have advised this is as designed in the Portal.

They advised that API Manager is the system of record for API consumers. However the API Manager does not provide visibility of as much information, or the same level of information.
For example API Manager does not:
i. Provide details of all registered Portal accounts, it only displays details of Portal Users who are Dev Org Owners.
ii. Record when the user first created their Portal Account.

This means we do not have a reliable or complete view of who has created an account on our Portals if we reset them.

This is an issue for us.

We have implemented a quarterly Portal access review process but we do not have reliable information to base this access review on.
It also causes audit trail / non-repudiation issues for us. If we felt a Portal user acted inappropriately, and the portal was reset, unless they are the Dev Org Owner we cannot confirm they had a Portal account at the time of the inappropriate behaviour.

Idea priority Low

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