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Problem:
In case of moving the VM in between the ESX server, the PVU shows unexpected value on license_usage API and is causing ILMT integration with ServiceNow to be failing
Using sample case:
Machine: VM1
It's shown up on license_usage.txt/ license usage report output with following entry :"computer_system_id": 453,
"computer_system_id": 453, is not found in usage pull thru Rest API (license_usage). It Is a mismatch from usage shown on ILMT dashboard
Idea priority | Low |
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Please ask Service Now to move to new API - the information will be available there.
https://www.ibm.com/docs/en/license-metric-tool?topic=tool-integrating-rest-api