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Status Not under consideration
Created by Guest
Created on Feb 15, 2021

HA SNMP

SNMP HA Alerts

Idea priority High
RFE ID 148614
RFE URL
RFE Product IBM MQ
  • Admin
    Mark Taylor
    Reply
    |
    Oct 5, 2021

    In MQ 9.2 (and IT29783 for MQ 9.1) we made significant performance improvements to how the queue manager status can be queried using 'show qm-status' and its equivalents in REST and SNMP.

    As previously suggested, it is also possible to configure a log target to generate SNMP traps whenever we output an AMQ log message to report the HA or DR status has changed. The log target broadcasts an SNMP notification (trap) when the event occurs, so the SNMP server listens on a port for notifications instead of actively polling status that might timeout. If there is a problem specifically with the Tivoli monitor not reporting these alerts in time, then that would have to be taken up through that product's service or enhancement processes.

    We have no current plans to make any additional changes in this area.


  • Guest
    Reply
    |
    Mar 23, 2021

    The problem is that if Tivoli subscribes to the System Log to receive the HA status, it receives a timeout because the query takes more than 10 seconds to give a response and therefore cannot be activated.

    The option to subscribe to an event log to generate the alert requires configuration and for a more agile monitoring we believe that the best option would be to activate the error code in the SNMP traps like any other event.

    Activating this functionality would be more agile and without additional configurations.

  • Guest
    Reply
    |
    Mar 22, 2021

    The MQ Appliance 9.2 firmware records messages in the MQ system log when the HA or DR status changes. The HA status notifications are documented in Knowledge Center at https://www.ibm.com/support/knowledgecenter/SS5K6E_9.2.0/com.ibm.mqa.doc/monitoring/mo00075_.htm. A similar topic exists for the DR notifications. You can configure a log target to subscribe to these log events and send them as an SNMP trap. An example of how to create a log target that generates SNMP traps is documented at https://www.ibm.com/support/knowledgecenter/SS5K6E_9.2.0/com.ibm.mqa.doc/configuring/co00645_.htm, which you can adjust to subscribe to the MQ HA events you require. Does this capability satisfy your requirement?