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Status Submitted
Created by Guest
Created on Jan 15, 2025

JDBC Connection Credentials Renewal with ZERO downtime

Dear IBM Team,

We have raised an incident with IBM (SI-576962) with the following description:

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In our project, we have several JDBC connections configured to support audit and interface logging into an Oracle database.

As part of our security compliance protocols, we are required to renew the database credentials annually. Currently, this process involves disabling the connections, updating the credentials, and then re-enabling the connections.

This approach results in a temporary disruption to business operations. In response, the business team has raised a priority STORY to implement a solution that updates the database passwords in our DHL eCommerce project applications without any downtime for our customers or partners.

Could you please confirm if IBM provides a solution to enable seamless credential updates with ZERO downtime? Your insights and recommendations on this matter would be greatly appreciated.

Regards,
Venkata G.

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From the IBM support team, we understand that there is no such functionality available in webMethods directly to meet our project requirements.

Please find the response we received from IBM Support:

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Hello Venkata Gulda,

Good day!

Thank you for reaching out! While we currently don’t have the functionality to enable seamless credential updates with ZERO downtime, we truly value your input. We encourage you to submit a feature request, as your idea is insightful and could greatly benefit others. I’m confident our product team would appreciate the opportunity to explore this further.

We have a dedicated portal where users can share their ideas and suggest improvements to our products: Empower Portal
IBM Ideas Portal

I recommend posting this on our IBM Ideas Portal, as our product management team can then assess your request and, if feasible, work with you to plan its inclusion in the development pipeline.

Kind regards,
Abida

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As part of this idea submission, I would like to formally request that IBM considers this proposal for inclusion in the upcoming feature enhancements of the webMethods release.

Thank you for your attention to this matter.

Best regards,

Venkata G.

Idea priority High