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Status Functionality already exists
Workspace Aspera Ideas
Created by Guest
Created on Aug 7, 2023

Increase timeout for Aspera Shares connecting to the node

We have a Windows Aspera Shares node that contains symbolic links to another servers. If the servers contain folders with a lot of images, it takes a lot of time to communicate that information into the node UI and we get a time out error. Increasing the timeout or making it configurable, or even have some other mechanism will make the user experience better.

Idea priority Medium
  • Guest
    Reply
    |
    Aug 24, 2023

    In order to increase timeout on Shares request, and solve any timeout issues querying HSTS nodes, you need to increase the timeout value (30 by default) in Node Configuration Section (Adding new one or editing an exiting one). Set a reasonable value based on your necessities.

    Steps: Node Section (Home Screen) -> Hit the arrow and click "Edit" -> Find Timeout box (Number of seconds to wait for requests) -> Save.