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Status Planned for future release
Workspace Aspera Ideas
Created by Guest
Created on Nov 22, 2023

RELATED IDEAS

A key domestic client and industry player requests IBM Aspera Share to add Chinese and French language support, enhancing global user experience and collaboration.

Dear IBM Aspera Share Team,


We are ALPHA GROUP CO., LTD., a key domestic user and significant client in our industry. We have always held a high regard for IBM products and services, trusting in their excellence and global business values.


We have recently encountered limitations in multilingual support within Aspera Share. Our business operates globally, serving clients from various countries and regions who urgently require software products to support multiple languages. However, Aspera Share seems to lack this multilingual functionality, which is impacting our international business expansion and client satisfaction.


To better cater to our global clientele, we hereby request the addition of Chinese and French language packs in Aspera Share. We believe this enhancement will not only improve our customers' experience but also strengthen our collaboration with IBM.


We seek your confirmation and guidance on the following matters:


Language Pack Support: Please confirm whether Aspera Share can provide support for Chinese and French language packs.


Implementation Timeline: If such language packs are supported, we kindly request a rough timeline for their implementation to plan accordingly.


We understand that such changes may require time and resources to implement. We are willing to offer necessary assistance and eagerly await your positive response. Our goal is to build a more inclusive and efficient global business environment together.


Looking forward to your reply, and we appreciate your attention and support on this matter.

Idea priority High
  • Guest
    Reply
    |     Nov 22, 2023

    To: IBM Aspera Share Team


    Subject: Inquiry on Multilingual Support and Timeline for Aspera Share


    Dear IBM Aspera Share Team,


    We are ALPHA GROUP CO., LTD., a key domestic user and significant client in our industry. We have always held a high regard for IBM products and services, trusting in their excellence and global business values.


    We have recently encountered limitations in multilingual support within Aspera Share. Our business operates globally, serving clients from various countries and regions who urgently require software products to support multiple languages. However, Aspera Share seems to lack this multilingual functionality, which is impacting our international business expansion and client satisfaction.


    To better cater to our global clientele, we hereby request the addition of Chinese and French language packs in Aspera Share. We believe this enhancement will not only improve our customers' experience but also strengthen our collaboration with IBM.


    We seek your confirmation and guidance on the following matters:


    Language Pack Support: Please confirm whether Aspera Share can provide support for Chinese and French language packs.


    Implementation Timeline: If such language packs are supported, we kindly request a rough timeline for their implementation to plan accordingly.


    We understand that such changes may require time and resources to implement. We are willing to offer necessary assistance and eagerly await your positive response. Our goal is to build a more inclusive and efficient global business environment together.


    Looking forward to your reply, and we appreciate your attention and support on this matter.


    Sincerely,


    Wood

    CTO

    ALPHA GROUP CO., LTD.

    21/11,2023

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