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Status Future consideration
Workspace Aspera Ideas
Created by Guest
Created on Nov 4, 2021

Aspera Connect - Use PEM key for >24hr AoC connection for Syncing

Users download packages before their highest-paid users arrive to work on them. By having to log into AoC daily, it prevents that from happening automatically. So, by adding a PEM key to the account, auto-sync will work without having to be monitored and re-logged in. There is a way to manually make a conf to do it, but it is actually a nightmare even for the tech-friendly. We can't explain this to a creative editor who doesn't know FASP from HTTP. Make this doable from inside the UI somehow.

Idea priority High
  • Guest
    Reply
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    Nov 16, 2021

    Yes the info came from Cargo's docs originally. Laurent's note seemed to come from "somewhere else" according to the dev looking into it.

  • Guest
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    Nov 16, 2021
    Excellent to hear that Laurent was able to assist with the config file. I’ll see about adding a version of that to the documentation. What would you want added to the docs besides a better example config file? Anything? (And this is the cargo docs or was this via the CLI?)

    We are looking into the PEM format keys idea for the UI. We definitely want to help your editorial and mastering people be more efficient.
  • Guest
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    Nov 15, 2021

    FYI. Laurent was able to help us get the config file and the first test user was successful. Still, the idea stands. Using a PEM key for syncing via the UI is better than having to teach the user the CLI method. This will help many of our editorial and mastering users.

  • Guest
    Reply
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    Nov 15, 2021
    Thank you for this feedback and the details on the requested feature. We are looking into addressing this issue and improving our documentation as pointed out asap.
  • Guest
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    Nov 5, 2021

    I was asked "Why not just use a CAK, or an IBMid for this." The CAK does not work with Packages. IBMid's are not supported by our security policy for Standard users (only limited) for lack of passsword requirements of 12+chars and its MFA still requires daily login. A PEM key is allowed since the user's system must be the one to use it thanks to the Priv key located on their local unit.