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Status Delivered
Workspace Aspera Ideas
Created by Guest
Created on Sep 20, 2023

RELATED IDEAS

Permit Workgroups to be a recipient in sent/downloaded package notifications

While a sender can send a package to a Workgroup, and members of that workgroup receive notifications of package availability, the members of the workgroup have no visibility if any one individual downloads that package. Beyond viewing the historical package details from within the Faspex interface.

Since a workgroup is a collection of accounts, I would think package email notifications could also be directed to a workgroup, rather than only global distribution lists or individual accounts.

This avoids needing to manage and synchronize both a workgroup population and a distribution list.

*Related Idea: Create a optional Workgroup Setting along the lines of

[] Notify all members of the workgroup when a member has downloaded a package sent to the workgroup.

Nevertheless, I would still like a sender to be able to add any workgroup in notifications (for instance, their own, as an FYI to team/workgroup members.)

Idea priority High
  • Guest
    Apr 15, 2025

    Hi Michael,

    I figured I'd wait to confim this once we'd had a chance to update to the current version of Faspex, which we did last weekend. The ability to copy a WORKGROUP in notifications still does not appear to be functional. I get the same error message as I'd sent on Feb 17th. "Check that the 'SOUND_DELIVERY' recipient_type field is user, distribution_list, or external_user." To be clear, I can "add" the workgroup to the notification field, as you did in your screenshot, but get the error when then sending the package.

    You had mentioned this feature was implemented, so I'm not sure if there's any sort of configuration change I need to do to enable it.

    Please let me know.

    Best,
    ~robert

    Reply
  • Guest
    Feb 17, 2025

    Hi Michael,

    Circling back to my earlier question. Do we need to do a system update or other step to get this functionality working. I'm still receiving a "Check that the 'SOUND_DELIVERY' recipient_type field is user, distribution_list, or external_user.
    when attempting to notifiy a workgroup.

    Thanks much, ~robert

    Reply
  • Guest
    Jan 7, 2025

    Hi Michael, exciting news, thank you.

    Do we need to do some sort of server refresh to implement this change? I can enter a workgroup as a notification recipient, but get this error upon send:

    Check that the 'workgroup_name" recipient type field is user, distribution list or external_user.

    As before.

    Best, ~robert

    Reply
  • Guest
    Jan 7, 2025

    Hi Robert, this should be implemented. Sending a packages you can add a workgroup as a Notification recipeint.

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    Reply
  • Guest
    Dec 11, 2024

    Hi - I've allowed this to languish without checking in, but here at the end of 2024, I'm doing so!

    Any update on these feature requests? Thanks very much. ~robert tachoires

    Reply

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